Baymont Inn & Suites Southfield/Detroit

Baymont Inn & Suites Southfield/Detroit

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Baymont Inn & Suites Southfield/Detroit Reviews

Guest reviews are submitted by our customers after their stay at Baymont Inn & Suites Southfield/Detroit

Guest reviews

• Baymont Inn & Suites Southfield/Detroit
  9.210

  The Baymont suite is very nice hote,, what I loved most about my stay was the room overlooking the pool and having the hotel meet my request. I also enjoyed the complimentary breakfast... The waffle maker is amazing! The overnight stay was nice.

  The hotel phone didn't work, so I had to call for room service using my cell phone. And also there isn't any staff other than front desk available after 10, so whatever accessories we need throughout the night, we had to go to the front desk to retrieve the..

• Baymont Inn & Suites Southfield/Detroit
  7.810

  The bed was awesome. The pool was great too

  Their was still a little pee onthe toilet seat the time of check in. And the room couldve smelled a little better. The head board also fell while we were sleeping.

• Baymont Inn & Suites Southfield/Detroit
  3.810

  Staff members were courteous and friendly.

  I chose this Hotel because of the good reviews and because the pictures on your web page looked like a nice place to stay. We were not here on pleasure, we were here because I was scheduled for open heart surgery at 5:45 am at a Detroit Hospital nearby. I was anticipating a clean, fresh room to relax in before my surgery, it was totally the opposite.The lobby area was kept very clean,probably a ploy to draw people in. Both of our rooms were dirty. There were fresh stains on the bed covers in both room 1&2. Room 1, smelt musty and beds were messy, the door to the room did not lock,there were no blankets on the beds. My room, room 2, smelled musty, tv did not work, light fixture shorted out popped and sparked. Furniture was dirty and old with chips and scratches.The bed covers were messed up with one of the beds being partially off its frame. Neither of the beds had blankets. Phones in both rooms were crackly through the whole conversation. We asked for blankets when we got them they were very old, dirty, smelly and stiff. we were awake most of the night due to young kids yelling, laughing and running down the halls outside of our rooms throughout the night.To top it off, our bill was all screwed up and it took a week for them to fix it! Can you believe they charged each room a $50 deposit when checking in? They should have been paying us to stay there! Needless to say, we were all I very disappointed and discussed with our stay. I would not recommend this hotel to anyone!!!

• Baymont Inn & Suites Southfield/Detroit
  5.010

  The price was good, but not for the value.

  The sheets did not fit the bed and the room smelled like chlorine from the pool. The carpet was not vacuumed either.

• Baymont Inn & Suites Southfield/Detroit
  5.810

  The staff was very professional and polite

  The swimming pool needs to be cleaned properly. Also,it was tons of teen very loud and disruptive that the police was called. I was very uncomfortable there

• Baymont Inn & Suites Southfield/Detroit
  3.810

  The staff was friendly

  The room was not very clean. There was no toilet paper or towels in the room and it smelled of stale cigarettes. The floor and furniture had stains and the room was not very sound proof. You could hear everything going on in the hallways. I checked out after one night.

• Baymont Inn & Suites Southfield/Detroit
  5.810

  Night receptionist was friendly and helpful

  Noisy, chaos in the hall outside my room until after two in the AM

• Baymont Inn & Suites Southfield/Detroit
  2.410

  The coffee was good.

  The room was very dirty. There was a large stain on the ceiling. The sheets were dirty and I had to have them replaced and this was when we first entered the room. They also took the towels after cleaning didn't replace them. There was a light that didn't work and I was told that it was out so no way to fix it. Bookings didn't say that there would be a $100 deposit either.

• Baymont Inn & Suites Southfield/Detroit
  4.210

  Rooms lacked decent quality remodeling. Bathroom wasn't clean, numerous areas were dirty yet. Messy in breakfast area. Wasn't tended to frequently enough.

• Baymont Inn & Suites Southfield/Detroit
  2.810

  Convenient location

  The door lock was broken, the blow dryer was broken, the coffee maker was broken, we had no trash cans, no towels, stains on the wall, found a condom behind the bed, both beds had enormous sink holes, phone didn't work, staff was not helpful and front desk was unmanned 75 % of the time

• Baymont Inn & Suites Southfield/Detroit
  7.010

  The bed was the best!

  Chair and foot stool was extreemly dirty! Breakfast was not so good.

• Baymont Inn & Suites Southfield/Detroit
  7.410

  Went through Booked.net and what I had reserved online Baymont did not have... they did not even have any record of my reservation even though I have the confirmation email and text. I paid for two nights and after first night my keys got deactivated. Wasn't my best experience but if I had to go back it would only be because of the staff. They were awesome people and took care of my situation.

• Baymont Inn & Suites Southfield/Detroit
  5.010

  The price

  The smell in the room

• Baymont Inn & Suites Southfield/Detroit
  4.210

  Staff really attempted to make my stay as pleasant as possible.

  No security at night. The exterior needs a lot of work. The bedding was not clean. Visible stains. Very disgusting.

• Baymont Inn & Suites Southfield/Detroit
  7.810

  Good value for the money overall.

  Neighbors were too loud to easily sleep/work.